The fine print, in plain words.

Last updated 14 November 2026. These terms are between you and Leash Pet Shop & Grooming.

Grooming

• A booking holds a table and a groomer for the time shown. Please arrive on time; after 15 minutes we may give the slot away.
• Cancel or move it free up to two hours before. Two no-shows in a row and we ask for a deposit on the next booking.
• The price is our list price for your pet’s size and coat. If the coat is badly matted or your pet weighs into another size, we tell you the new price before we start.
• We never sedate. A pet that is too stressed to finish is sent home with what was done, charged for that part only.
• Your pet’s vaccines must be current (anti-rabies, and the 5-in-1 for dogs or 4-in-1 for cats). You sign a short waiver at check-in.

Boarding

• A reservation holds a kennel of the type you chose for those nights. A deposit may be asked to hold it on peak dates.
• Check-in needs the vet card with current vaccines; without it we cannot accept the stay. Pets must be free of ticks and fleas, or a tick bath is added.
• A pick-up after noon counts as another night. Peak nights (holidays) are charged at the peak rate shown when you reserve.
• If your pet falls ill, we call you and take them to the vet you named, or our partner vet. Vet bills are yours.

Online orders

• Prices are confirmed at checkout. We hold your items for 24 hours while you pay by GCash or bank transfer and upload the screenshot; unpaid orders are then released.
• Prescription items are sold at the counter only, with a vet’s prescription.
• Opened food can’t be returned. A damaged or wrong item is replaced or refunded if you tell us within 7 days with a photo.

Your account

• Keep your password to yourself. You can download your data or close your account at any time from the account page.
• Reminders (vaccines due, a groom due, food running out, birthdays) can be switched off in your account.

This website

This site is a live demo of Leash, a ready-made pet shop system made by Tekhx. The shop, its people, pets, prices and orders are made up; nothing ordered here is delivered and no payment is taken.